Robuck Quality Management System
The Robuck Quality Management System ensures consistently high service levels.
As part of our Quality Management System we conduct regular audits and also assess the impact of any new work on the service levels provided to existing clients.
This is a cornerstone of our commitment to our clients and has consolidated our reputation as a leading tier 1 security provider.
Robuck Quality Systems Certification
Robuck Security is certified to AS/NZS ISO 9001:2008 Standard and we comply with the requirements of Australian Standard AS 4421 Guards & Patrols
Robuck Security is a member of ‘Grow Me The Money’ a joint venture between Environment Protection Authority (EPA) and VECCI which helps business reduce operating costs by identifying where you can use less resources, generate less waste, and therefore reduce carbon emissions.
It improves our bottom line in many environmentally sustainable ways. We can share the environmental achievements of our business with our clients, customers, supply chain, staff and local community.
Awards & Certifications
After many years of obtaining High Distinctions for Customer Service in the Australian Achiever Awards, we were proud to be announced the State Winner for Security Services (Guard & Patrols) in 2010. This award is exclusively rated on the feedback unanimously provided by our existing clientele over seven key areas, Time Related Service, Client Needs, Care & Attention, Value, Attitude, Communication, Referral and Overall Perception