Robuck Security have the been leaders in the security industry for over 40 years, and since our inception in 1977 we have grown to become a teliable security company without compromising on the level of customer service which stems from being a family-owned-and-operated business.
We believe that the most important aspect of any contract is the relationship between ourselves and the client, which is why we emphasize customer service above all else. Robuck Security is undeniably proud of our achievements related to customer service; after six years of being awarded High Distinctions and a Special Commendation for our customer service in the Australian Achiever Awards, we were extremely proud to be announced the Victorian state winner for Security Services (Guards and Patrols) in 2010, out of over 30 other companies. This cements Robuck Security’s well-earned position in the industry as a company that delivers on our promises time and time again.
The growth of our business can be attributed to our position as a holistic service provider – we provide corporate security services for all situations, including corporate guards, mobile patrol services, control rooms, concierge desks, Portable Duress Devices – Monitored, corporate GPS Fleet Management,armed escorts, alarm monitoring, customer service, CCTV installation and monitoring, fire wardens, inductions, photo ID management, events and functions, and loading docks – just to name a few. Our services comprise static guard services, risk assessment and management, investigations and mobile patrol services.
This approach provides a number of benefits to our clients because we can provide a complete range of services and our clients need only deal with a single supplier, providing a holistic, customer-focused and cost-effective solution.
This, together with our experience in delivering similar contracts for organizations such as The Department of Justice, The Department of Education, Employment and Training and The Department of Human Services has helped us to develop end-to-end processes and methodologies which result in responsive, cost-effective service solutions for our clients.
Call us today to see how we can help you 1300 076 282.